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Global Helpdesk Automation Market Analysis and Forecast Report 2015-2019

(IT-NEWSWIRE.COM, August 25, 2015 ) In business enterprises, helpdesk technology assists IT users in solving problems. In small and medium-sized companies, a helpdesk is usually handled by a single person with a contact number. In larger companies, a helpdesk is operated by a group of experts who have advanced software at their disposal to monitor and analyze IT problems and their patterns.

The complexity of enterprise networks has caused software and IT systems to evolve. Automation is gaining significant traction among end-users, driven by the need to provide better service to users contacting the helpdesk. Self-help services have also captured the imagination of enterprises. We expect the number of calls per user to see a gradual drop as helpdesk services start becoming more and more technologically advanced and automated.

Market analysts forecast the global helpdesk automation market to grow at a CAGR of 49.3% during 2014-2019.

Browse Detail Report With TOC @ http://www.researchmoz.us/global-helpdesk-automation-market-2015-2019-report.html

Covered in this report
This report covers the market size and market share of each end-user. It also includes geographical segmentation of the market.

Global Helpdesk Automation Market 2015-2019, has been prepared based on an in-depth market analysis with inputs from industry experts. The report covers the market landscape and its growth prospects in the coming years. The report also includes a discussion of the key vendors operating in this market.

Key regions
Americas
APAC
EMEA

To Get Sample Copy of Report visit @ http://www.researchmoz.us/enquiry.php?type=sample&repid=310745

Key vendors
BMC Software
CA Technologies
HP Enterprise Services
LANDESK
ServiceNow

Other prominent vendors
Atlassian
Axios Systems
Cherwell Software
Freshdesk
Happyfox
Heat Software
Kayako
NTR Global
Resolve Systems
Sunrise Software
SunView Software
Vision Helpdesk
Vorex
Zendesk

Market driver
Reduction in level 1 support
For a full, detailed list, view our report

Market challenge
Vendors with limited capabilities
For a full, detailed list, view our report

Market trend
Automatic escalation on unanswered queries
For a full, detailed list, view our report

Key questions answered in this report
What will the market size be in 2019 and what will the growth rate be?
What are the key market trends?
What is driving this market?
What are the challenges to market growth?
Who are the key vendors in this market space?
What are the market opportunities and threats faced by the key vendors?
What are the strengths and weaknesses of the key vendors?

For Market Research Latest Reports Visit @ http://www.researchmoz.us/latest-report.html

About ResearchMoz

ResearchMoz is the one stop online destination to find and buy market research reports & Industry Analysis. We fulfill all your research needs spanning across industry verticals with our huge collection of market research reports. We provide our services to all sizes of organizations and across all industry verticals and markets. Our Research Coordinators have in-depth knowledge of reports as well as publishers and will assist you in making an informed decision by giving you unbiased and deep insights on which reports will satisfy your needs at the best price.

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Email: sales@researchmoz.us
Website @ http://www.researchmoz.us/

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Source: EmailWire.Com



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