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(IT-NEWSWIRE.COM, February 12, 2015 ) Seattle, WA -- TrioSportsUSA, LLC has fielded many questions on the product design and confirmed that the GoPro case the company offers is "absolutely water resistant". With the water proof zipper and ballistic cloth, the case will protect the contents should the unfortunate happen. The company did clarify that this does not mean the GoPro case is waterproof.
The company also shared, "A sports enthusiast with a passion that takes you on the water? The Gopro camera case does float so that helps a great deal." It is important to clarify that a case fully submerged in water is likely to find that some water seeps in. The water resistant cloth should not be expected to keep the case absolutely dry in the event of a full submersion.
TrioSports indicates that research was done on the initial product design. While waterproof may help a small fraction of users, it lead the company down a path of quite a different GoPro case design. To keep the most function for the majority of users, while providing a stylish case, a design was made to create a ‘water resistant' case rather than a ‘waterproof' GoPro case.
What's next? The company is holding the annual planning meeting and will provide further guidance as to the next steps at that point. To date, the GoPro case application has been quite broad. At this time, with the focus on customer satisfaction, outsiders expect to see a narrowing of focus. The company has stated that full details will be released once a more narrow direction is decided.
Until then, TrioSportsUSA has continued focus on customer outreach as well as quick responses to customer contact received. Amazon values seller customer service and the company clearly wants to comply. In recent communication, the founder mentioned that feedback channels are checked even more frequently to ensure a shorter turnaround time to respond.
About TrioSportsUSA
TrioSportsUSA is established in Seattle, Washington and distributes sports, fitness and recreation products designed to help active people get the most out of their outdoor adventures. The website, TrioSportsUSA.com, is continually expanding to include material of interest to the active family, particularly those that use GoPro cameras.
TrioSportsUSA
Marci
(513) 212-6714
inquiry@TrioSportsUSA.com
Source: EmailWire.Com 
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